Privacy Notice
Terrasa Property
Website: https://terrasa.pro
Last updated: 13 October 2026
1. About Us
Terrasa Property is a property consulting and advisory brand providing information and assistance to individuals interested in real estate in Northern Cyprus.
We work with independent consultants, professional partners and licensed real estate professionals to assist clients with property enquiries, selection and viewing arrangements.
This Privacy Notice explains how personal information is collected, used and shared when you visit our website or contact us.
For privacy-related enquiries, please contact info@terrasa.pro.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact details: name, telephone number and email address.
- Property preferences: locations, property types, budget and other information you voluntarily provide.
- Enquiry information: messages, viewing requests and records of communications.
- Technical information: IP address, browser type, device information and website activity.
- Cookie information: online identifiers and usage information collected through applicable website technologies.
We do not request payment card information through our website.
3. Contact Forms and Enquiries
When you submit an enquiry through our website, we use the information you provide to respond to your request.
Website enquiries are intended to be delivered to info@terrasa.pro, where they are initially reviewed by the Terrasa Property contact responsible for incoming enquiries.
Where appropriate, relevant information may then be shared with a specific professional partner who can assist with your request.
We do not provide our entire partner network with unrestricted access to all website enquiries.
4. Email and WhatsApp Communication
When you contact us by email or WhatsApp, we may process your contact details, messages and information relevant to your enquiry.
WhatsApp and other external communication platforms process information under their own privacy policies.
We recommend avoiding the transmission of sensitive identification or financial documents through ordinary messaging channels unless a suitable secure method has been arranged.
5. How We Use Personal Information
We may process personal information to:
- Respond to property enquiries and requests for consultation.
- Provide relevant information about properties and locations.
- Organise property viewings and related arrangements.
- Coordinate communication with selected professional partners.
- Maintain records of relevant enquiries and communications.
- Operate, maintain and protect the website.
- Understand website usage and improve the visitor experience.
- Measure advertising performance where appropriate consent has been obtained.
- Meet applicable legal obligations.
Submitting an enquiry does not automatically subscribe you to promotional email campaigns.
6. Sharing Information with Partners
Terrasa Property works with independent partners in Northern Cyprus and other countries, including European markets.
Where necessary, we may share contact information and relevant property preferences with a specific partner who is assisting with your enquiry.
For example, a client based in Lithuania or Germany may be contacted by a relevant local partner.
Personal information is shared for legitimate enquiry-related purposes and should be accessible only to those who need it to assist with the relevant request.
We do not sell personal information to third parties.
7. Website Analytics and Advertising
Our website may use:
- Google Analytics 4, to understand website activity and improve our services.
- Meta Pixel, to measure advertising performance and website interactions.
These technologies may process technical information, browser identifiers and interaction data.
Where consent is required, optional analytics and advertising technologies will only be activated after the visitor has provided the relevant consent.
Further information is available in our Cookie Policy.
Visitors can review or change their preferences through Cookie Settings in the website footer.
8. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, personal data may be processed on the following grounds, as appropriate to the activity:
- Legitimate interests: responding to enquiries, maintaining relevant business communications and protecting website security, where permitted.
- Pre-contractual steps: taking action requested by an individual before entering into an agreement.
- Consent: optional analytics, advertising technologies and other activities requiring consent.
- Legal obligations: fulfilling applicable legal requirements.
Where processing relies on consent, you may withdraw that consent at any time.
9. Data Retention
We retain personal information only for as long as reasonably necessary to handle enquiries, provide requested assistance, maintain relevant business records and comply with applicable legal obligations.
Retention periods may vary depending on the nature of the enquiry, subsequent correspondence and applicable requirements.
Information that is no longer necessary will be deleted or otherwise securely disposed of.
You may request deletion of your personal information by contacting info@terrasa.pro, subject to applicable legal exceptions.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse and disclosure.
Access to enquiries is limited to those responsible for handling the request and any specifically involved professional partners.
However, no electronic communication or storage system can be guaranteed to be completely secure.
11. International Data Transfers
Our clients, professional partners and technology service providers may be located in different countries, including countries outside the European Economic Area.
Personal information may therefore be accessed or processed internationally when necessary to respond to enquiries or provide requested services.
Where GDPR international transfer requirements apply, appropriate lawful transfer mechanisms and safeguards must be used.
12. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Restrict or object to certain processing activities.
- Request data portability, where applicable.
- Withdraw consent where processing is based on consent.
- Submit a complaint to a competent data protection authority.
To exercise your rights, please contact info@terrasa.pro.
We will respond in accordance with applicable legal requirements.
13. External Websites and Services
Our website may contain links to third-party websites, messaging services and social media platforms.
These third parties operate under their own terms and privacy policies.
We encourage visitors to review the relevant privacy information when using external services.
14. Changes to This Notice
We may update this Privacy Notice to reflect changes in website functionality, business practices, technology providers or applicable legal requirements.
The current version and revision date will be published on this page.
15. Contact
For privacy enquiries or questions about personal information, please contact:
Terrasa Property
Website: https://terrasa.pro
Email: info@terrasa.pro