Privacy Notice

Last updated: 24 August 2026

1. About this Privacy Notice

This Privacy Notice explains how CYPRUS SELECTEDONE GLOBAL PROPERTY LIMITED, trading as Vista Terrasa (“Vista Terrasa”, “we”, “us” or “our”), collects, uses, stores and shares personal data when you visit terrasa.pro, communicate with us or use our property advisory services.

We are committed to processing personal data lawfully, fairly, transparently and securely. Where applicable, we follow the standards established by the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy and data protection laws.

2. Data Controller

The controller responsible for the processing described in this Privacy Notice is:

CYPRUS SELECTEDONE GLOBAL PROPERTY LIMITED
Trading as Vista Terrasa

Address: Arda Sokak Haravli Mevki No: 1-2, Yeni İskele
Email: in**@*****sa.pro
Telephone: +90 539 118 9983

3. Personal Data We Collect

Depending on how you interact with Vista Terrasa, we may collect the following categories of personal data.

3.1 Information you provide directly

This may include:

• full name;

• email address;

• telephone number;

• preferred method of communication;

• property preferences;

• preferred locations;

• property type and desired characteristics;

• budget and investment preferences;

• intended purpose of purchase;

• information entered into property-selection quizzes;

• messages, enquiries and consultation requests;

• information provided through WhatsApp, email, telephone or online chat;

• communication history;

• marketing preferences.

Where a form marks a field as required, we need that information to process and respond to your request. A telephone number is required when submitting a property enquiry or requesting advisory services.

3.2 Information collected automatically

When you access the website, we may collect:

• IP address;

• device and browser information;

• operating system;

• approximate location derived from an IP address;

• pages viewed and interactions with the website;

• referring website or advertising campaign;

• date, time and duration of visits;

• cookie identifiers and consent preferences;

• diagnostic, security and performance information.

Non-essential analytics, advertising and tracking technologies will only be activated after the required consent has been obtained.

3.3 Information from third parties

We may receive information from:

• advertising and analytics providers;

• social media and messaging platforms;

• property developers, owners and authorised representatives;

• referral partners;

• CRM and communication providers;

• publicly available sources;

• professional advisers and service providers.

If you proceed with a property transaction, additional identity, financial, compliance and due-diligence information may be required. Where appropriate, further information about that processing will be provided separately.

4. How We Use Personal Data

We may process personal data to:

• respond to enquiries;

• contact prospective clients;

• provide property advisory services;

• understand property, lifestyle and investment requirements;

• prepare personalised property selections;

• arrange consultations, calls and property viewings;

• communicate through telephone, email, WhatsApp or online chat;

• manage client and prospective-client relationships through a CRM;

• deliver requested reports, property information and other materials;

• send marketing communications where permitted;

• measure website use and performance;

• understand the effectiveness of advertising campaigns;

• personalise website content and property recommendations;

• operate AI-assisted chat and recommendation tools;

• prevent fraud, abuse and security incidents;

• maintain business and communication records;

• comply with applicable legal, regulatory and contractual obligations;

• establish, exercise or defend legal claims.

5. Legal Bases for Processing

Where the GDPR or equivalent requirements apply, we rely on one or more of the following legal bases:

5.1 Steps requested before entering into a contract

We use personal data to respond to property enquiries, provide requested information, arrange consultations and prepare property recommendations.

5.2 Performance of a contract

We may process personal data where necessary to provide agreed property advisory or transaction-related services.

5.3 Consent

We rely on consent for:

• non-essential analytics and advertising cookies;

• marketing communications where consent is required;

• certain forms of profiling or personalisation;

• other processing for which consent is requested.

Consent may be withdrawn at any time without affecting processing carried out before withdrawal.

5.4 Legitimate interests

We may process personal data where necessary for legitimate business interests, including:

• responding to and managing enquiries;

• improving our website and services;

• protecting the website and business from misuse;

• maintaining appropriate business records;

• understanding service performance;

• communicating with existing contacts where permitted.

We consider the impact on your rights before relying on legitimate interests.

5.5 Legal obligations

We may process personal data where necessary to comply with legal, regulatory, accounting, taxation, property transaction, anti-fraud or due-diligence requirements.

6. Property Profiling and AI-Assisted Tools

Vista Terrasa may use quiz answers, stated preferences, budget, location interests and website interactions to prepare personalised property recommendations.

AI-assisted tools may also be used to support initial communications, classify enquiries or suggest relevant properties. Users will be informed when they are interacting directly with an automated system.

These tools are intended to assist our advisers. We do not intend to make decisions producing legal or similarly significant effects solely through automated processing.

You may request human review or object to profiling by contacting in**@*****sa.pro.

7. Marketing Communications

We may send property updates, market insights, reports and other marketing communications where:

• you have provided consent;

• applicable law otherwise permits the communication.

Marketing consent is separate from consent to receive a specific requested document or response.

You may unsubscribe at any time by:

• using the unsubscribe link in an email;

• contacting us at in**@*****sa.pro;

• asking our team to update your communication preferences.

Withdrawing marketing consent will not prevent us from sending necessary service-related communications.

8. Cookies and Similar Technologies

The website may use cookies and similar technologies for:

• essential website operation;

• remembering preferences;

• analytics;

• advertising measurement;

• personalised advertising;

• embedded maps and media;

• security and performance.

Non-essential technologies will not be activated until the required consent has been obtained.

You can review or change your preferences through the Cookies & Settings link in the website footer. Further information will be provided in our Cookies & Settings notice.

9. Services and Platforms

Subject to the website configuration and your consent choices, personal data may be processed through services including:

• WhatsApp and other Meta services;

• Google Analytics;

• Google Ads;

• Meta Pixel;

• Google Maps;

• YouTube or Vimeo;

• CRM providers;

• email delivery and marketing platforms;

• website hosting and security providers;

• AI-assisted chat and recommendation providers.

These providers may process data under their own privacy terms as independent controllers or on our behalf as processors, depending on the service.

10. Recipients of Personal Data

Personal data may be shared, where necessary, with:

• authorised Vista Terrasa personnel;

• property advisers and authorised representatives;

• property developers, owners and listing partners;

• website hosting, maintenance and security providers;

• CRM, email, messaging and communication providers;

• analytics and advertising providers, subject to consent requirements;

• AI technology providers;

• accountants, lawyers and professional advisers;

• competent authorities where disclosure is legally required;

• parties involved in a business restructuring, acquisition or transfer.

We do not sell personal data.

11. International Data Transfers

Some service providers may process personal data outside the country in which you are located or outside the European Economic Area.

Where GDPR transfer requirements apply, we will use an applicable transfer mechanism, such as:

• an adequacy decision;

• Standard Contractual Clauses approved by the European Commission;

• another legally recognised safeguard.

Further information about relevant safeguards may be requested through in**@*****sa.pro.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the relevant purpose.

Our general retention periods are:

• property enquiries and communication history: up to 24 months after the last meaningful interaction;

• marketing records: until consent is withdrawn or the data is no longer required;

• cookie data: for the period specified in the Cookies & Settings notice;

• security and technical logs: up to 12 months, unless a longer period is necessary to investigate an incident;

• transaction and contractual records: for the duration of the relationship and any additional period required by applicable legal, accounting or claims requirements.

Data may be retained for longer where necessary to establish, exercise or defend legal claims or comply with a legal obligation.

13. Data Security

We use appropriate technical and organisational measures designed to protect personal data against:

• unauthorised access;

• unlawful use or disclosure;

• accidental loss;

• alteration;

• destruction.

Access is limited to persons and providers who require the data for authorised purposes.

No internet transmission or storage system can be guaranteed to be completely secure.

14. Your Rights

Depending on the law applicable to the processing, you may have the right to:

• receive information about how your data is processed;

• request access to your personal data;

• request correction of inaccurate or incomplete data;

• request deletion of personal data;

• request restriction of processing;

• object to processing based on legitimate interests;

• object to direct marketing;

• withdraw consent at any time;

• receive certain data in a portable format;

• request human intervention in relation to qualifying automated decisions;

• lodge a complaint with a competent data protection authority.

These rights may be subject to legal limitations and exceptions.

To exercise a right, contact in**@*****sa.pro. We may need to verify your identity before completing the request.

15. Children’s Data

Our website and property advisory services are not directed to persons under the age of 18. We do not knowingly seek to collect personal data from children through the website.

If you believe that a child has provided personal data to us, please contact in**@*****sa.pro.

16. Third-Party Websites

The website may contain links to third-party websites, property listings, social platforms or embedded services.

Vista Terrasa is not responsible for the privacy practices of independent third parties. You should review their privacy information before providing personal data.

17. Changes to This Privacy Notice

We may update this Privacy Notice to reflect:

• changes to the website;

• new services or providers;

• changes in processing activities;

• legal or regulatory developments.

The current version and its last-updated date will be published on this page.

18. Contact Us

For questions, requests or complaints concerning personal data, contact:

CYPRUS SELECTEDONE GLOBAL PROPERTY LIMITED
Trading as Vista Terrasa

Address: Arda Sokak Haravli Mevki No: 1-2, Yeni İskele
Email: in**@*****sa.pro
Telephone: +90 539 118 9983